Review tags are currently only available for English language reviews. We look forward to your return and hope you will consider us for next vacation.Sincerely, Seve OyeConcierge & Social Media Coordinatorinfo.dretu@dreamsresorts.com, This is the version of our website addressed to speakers of English in the United States. - See 6,875 traveller reviews, 6,911 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. While we were there he never missed a day to find us and make sure everything was going as planned, and that we were as happy as we could be. fantastic place on beautiful beach. They bent over backwards to accommodate us and make it the best week of our lives! Dreams Tulum is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Other people were brave enough to swim in the cold water though.The Italian restaurant was my favorite. I traveled to Dreams Tulum to have my wedding there! They bent over backwards to accommodate us and make it the best week of our lives! We had our wedding on the beach and it was decorated perfectly with the most beautiful flowers. So, I booked another service the next day and was told not to be in water for the rest of the day after my facial. Our pick was the Asian restaurant and the breakfast in the buffet restaurant was always something to look forward to. They bent over backwards to accommodate us and make it the best week of our lives! Overall the resort was nice, but I felt was over-priced for what you got. Refrigerators are re-stocked daily and housekeeping makes sure you have plenty of towels at least twice per day. This is our walkthrough of the All Inclusive Dreams Tulum Resort & Spa. The Sun Salutation ceremony was right after my massage, so I left quickly to meet for that, so I didn't get to use the extra spa facilities such as the sauna and hot tub. It was unlike any customer service we have experienced. Taxes and fees that are shown are estimates only. *The beach and sea was lovely, yes it has seaweed but that's not the fault of the hotel and they did their best to move it. If I wanted that I would have opted for Cancun or Ibiza! We apologize that your expectations were not fulfilled during your stay. We traveled from the US with 80 of our closest friends and family, and I cannot say enough good things about this resort and the team that runs it.Yesenia was my wedding coordinator, and she couldn't have been more personable and professional. Spacious, clean, comfortable and had possibly the best bed I've ever slept in and it was huge! The Dreams Tulum is hands down the best resort I have ever stayed at in Mexico!Once arriving at the resort, after a hour and a half van ride from the airport, i was immediately greeting with a glass of sparkling wine, quickly checked in, and escorted to my room.The staff across the whole resort were Amazing!!! The only thing I didn’t like is that there is a dress code to eat at the restaurants. The bars/bartenders were excellent, they seemed to be understaffed during peak times though. Plan & book today. The restaurants are also amazing. Dreams Tulum Resort & Spa: Wedding - See 6,856 traveller reviews, 6,895 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. We highly recomend the resort, and appreciate Ivans great work! Find your perfect all inclusive wedding package in Tulum, Mexico. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Review of Dreams Tulum Resort & Spa Reviewed December 21, 2017 I was luck enough to make Dreams Tulum my Wedding Destination in November. perfect for mid day snacks.The restaurants were Delicious...like seriously wonderful.The first night my bestie and I ate at Portofino's, the Italian restaurant. The 4th night we finally tried the French spot, Bordeaux. Initially I was apprehensive planning a destination wedding from a far, but our resort wedding planner Yesenia was amazing and made sure to answer every question (and we had alot!) Initially I was apprehensive planning a destination wedding from a far, but our resort wedding planner Yesenia was amazing and made sure to answer every question (and we had alot!) We look forward to your return and hope you will consider us for next vacation.Sincerely, Seve OyE-Concierge & Social Media Coordinatoreconcierge.dretu@dreamsresorts.com, This is the version of our website addressed to speakers of English in the United States. We had roughly 60 guests attend the wedding, and every guest was extremely pleased with their experience. Initially I was apprehensive planning a destination wedding from a far, but our resort wedding planner Yesenia was amazing and made sure to answer every question (and we had alot!) I believe he was getting the opportunity to be a wedding coordinator himself, and I think that's a wonderful choice! vlynnw's Dreams Tulum Wedding review Sign in to follow this . They only take 10 people (preference given to people who participated in the Sun Salutation ceremony) and there was not any room for me. Outside of the wedding, the Dream Team is unbelievable. E-ConciergeDRETU, E-Concierge Seve at Dreams Tulum Resort & Spa, responded to this review. Our favorite drink server was Ivan,he really made the experince great. Lively cocktail hour. Check prices, photos and reviews. Just when we thought it couldn't get any better, the resort photographer Teo gave us our wedding video (complete to the songs we chose for the ceremony) and and CD full of pictures that perfectly captured the experience! Dear Leila CWe value our guests’ feedback because this is the way we can know about our distinguished guests experiences as well as to have the opportunity to improve our service. From the transportation, to the rooms, to the customer service, the staff at Dreams Tulum made our dream wedding come true. The red wine really really good. We appreciate you highlighted the positives of your stay like our accommodations and our gastronomical options. He helped schedule many of our guests with spa treatments throughout our week down there, he was incredibly easy to talk with and work with. The resort DJ had every single guest out on the dance floor! Dreams Tulum Resort & Spa offers romantic beach wedding packages for your destination wedding. Sincerely,Seve OyeConcierge & Social Media Coordinatorinfo.dretu@dreamsresorts.com. My friend and I looked into the Spa Services and they were extremely over-priced... we were disappointed that a massage wasn't even in the realm of possibilities. Must do's include Sian Ka'an and a stroll down the chilled out Eco hotel zone (about a 20 minute taxi ride away)Overall a thoroughly enjoyable time and if the hotel can just fine tune certain aspects then I think it would be pretty much perfect. We didn’t take shirts with sleeves for the guys or pants and you need them to eat at the restaurants. Initially I was apprehensive planning a destination wedding from a far, but our resort wedding planner Yesenia was amazing and made sure to answer every question (and we had alot!) Overall they are a credit to the resort*Our room was lovely. wedding planner did great job -- everything came off without a glitch. We had our wedding on the beach and it was decorated perfectly with the most beautiful flowers. and was considerate of every detail! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Now all that seems negative but it's just fine tuning that's required, so onto the great bits which made our holiday lovely! Made to order omelet station, fresh fruits, carving station, like anything you can think of, all fresh and delicious !The beach are was big and open. We traveled from the US with 80 of our closest friends and family, and I cannot say enough good … I'll start off by admitting that this has been my one and only all-inclusive vacation and both my husband and my first trip to Mexico. Dreams Tulum Resort & Spa: Dream Wedding - See 6,695 traveler reviews, 6,775 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. He always had a smile on his face,was a hard worker, and recommended FANTASTIC drinks! (I wish I was getting married again because I would of been happy to be in his hands) Followed by a cocktail hour on the beach complete with a mariachi band and finally finished our recpetion in the secret garden with GREAT food and fun dancing! I'm an Italian American from Brooklyn New York you guys and i loved this place so much we ate there the next night also. I kept forgetting we were at an All Inclusive resort in Tulum! It would be an honor to see you again at our hotel in the near future.Sincerely,Seve OyE-Concierge & Social Media Coordinatoreconcierge.dretu@dreamsresorts.com. Sincerely,Seve OyE-Concierge & Social Media Coordinatoreconcierge.dretu@dreamsresorts.com. (I wish I was getting married again because I would of been happy to be in his hands)Outside of the wedding, the Dream Team is unbelievable. and was considerate of every detail! Sincerely, Seve OyE-Concierge & Social Media Coordinator.econcierge.dretu@dreamsresorts.com. Dreams Tulum Resort & Spa is ranked by U.S. News as one of the Best Hotels in Tulum for 2020. Thank you for highlighting the positive aspects of your stay. We had our wedding on the beach and it was decorated perfectly with the most beautiful flowers. We...We recently got married at Dreams Tulum and the experience far exceeded every expectation. They make everything fun and entertaining. and was considerate of every detail! If you decide to get married here, please make sure to ask for her!!! Thank you Ivan. Thank you Dreams Tulum for giving my children and i some wonderful memories to cherish. We traveled from the US with 80 of our closest friends and family, and I cannot say enough good things about this resort and the team that runs it. Spacious , clean, quiet , modern, and very comfortable. The hotel is located near the Tulum Mayan ruins and town. I didn't swim at all. On the day I left I asked the VIP concierge desk to coordinate the retrieval of my luggage. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. It was a bit cold and windy. She made my pinterest board become reality and it was so nice to have someone who knew exactly what they were doing take care of everything! The resort DJ had every single guest out on the dance floor! By the morning of my second day almost all of the staff already knew my name!My room; a Deluxe Kind Garden view was great! We were married on August 9th, 2014 and we flew from Calgary, AB to Cancun on August 4th; returning one week later on August 11th. The rooms are nice and comfortable. Dreams Tulum Resort & Spa wedding packages provide all the elements of the picture perfect event along with special touches that will pamper you beyond the wedding day. While we were there he never missed a day to find us and make sure everything was going as planned, and that we were as happy as we could be. We traveled from the US with 80 of our closest friends and family, and I cannot say enough good things about this resort and the team that runs it. We hope to have the opportunity to welcome you back in the near future and have the chance to redeem ourselves. If you decide to get married here, please make sure to ask for her!!! The rooms were always clean and comfortable, but for me, I'm not going to Mexico to sit in my room, this isn't at the top of my priority list. Dear Sammi DFirst and foremost we would like to thank you for taking the time to share your review regarding your recent experience with us and the TripAdvisor community.We are so pleased you chose our resort for your precious vacations and that we were able to surpass expectations. Dreams Tulum sits on two miles of powdery white … Dreams Tulum Resort & Spa: Dreams Tulum Wedding - See 6,875 traveler reviews, 6,911 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. THE hotel buliding was beautiful. I originally booked a Deluxe Garden View Room because it had a hammock on the balcony. There is nothing I would have changed. more. We are grateful for your comments about the friendliness and quality of the service of our staff. The staff are hard working and friendly, the food great, everything was clean, the bed the most comfortable i have ever slept in, the location awesome.....i could go on. The wedding planners are great and take care of every little detail. My family and I really enjoyed this resort. Everyone who works at the resort was very friendly. They bent over backwards to accommodate us and make it the best week of our lives! I was luck enough to make Dreams Tulum my Wedding Destination in November. Chichen Itza for example is only around 2 hours away. I was given a free upgrade when I arrived, which I did not ask for and did not want, and the room I was given did not have a hammock. The Spa Manager, Donte, was also wonderful. I also tried the buffet and the seaside restaurant. We appreciate your constructive feedback regarding the quality of our drinks and the attitude of some of our staff members, we will definitely take it into consideration in order to improve our services and attentions provided. My girlfriend and I stayed here after looking at the previous good reviews and the appealing website pictures and presentation. She deserves all the credit in the world.The Spa Manager, Donte, was also wonderful. We would highly recommend this resort to any couple looking for a destination wedding! There were two large pool areas. - See 6,879 traveler reviews, 6,911 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. Dreams Tulum Resort & Spa: Wedding Review - See 6 746 traveller reviews, 6,829 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. I believe he was getting the opportunity to be a wedding coordinator himself, and I think that's a wonderful choice! *Lastly the staff trying to either get you to sign up to offers or have a photo (which you then can buy) was a bit tiresome. The entertainment staff is awesome and the wait staff by the pool and the beach were awesome. The food tastes amazing. Dear Maverick300We thank you for your time and preference and appreciate you sharing your experience within your review. Dear Cam DWe highly appreciate the time you took in writing this detailed review. In my opinion the location is PERFECT. staff was super friendly and helpful and some of the food was plain delicious. I was luck enough to make Dreams Tulum my Wedding Destination in November. (I wish I was getting married again because I would of been happy to be in his hands) Review collected in partnership with this hotel. I highly recommend Dreams Tulum. Dreams Tulum Resort & Spa: Wedding - See 6,849 traveller reviews, 6,895 candid photos, and great deals for Dreams Tulum Resort & Spa at Tripadvisor. Dreams Tulum’s magnificent Mexican colonial architecture blends tastefully with upscale contemporary design where every room offers a private and furnished terrace or balcony, marble bathroom, daily refreshed mini-bar and 24-hour room service. The beach was clean but the water was rough and had a lot of coral in it. It was unlike any customer service we have experienced. I've stayed at many high end resorts and never experienced anything quite like this, the hotel need to seriously reconsider this. It was good. Dreams Tulum Resort & Spa: Dream Wedding! Without a hitch, she managed to move and relocate us inside and I didn't stress for a minute on my big day. Very well prepared though.On our 5th and final night we decided to end with our favorite Portofino's again, for the 3rd time. The staff are hard working and friendly, the food great, everything was clean, the bed the most comfortable i have ever slept in, the location awesome.....i could go on. Please see our partners for more details. By day foam pool parties, loud dance music with staff shouting down a mic, various other loud activities! We will be looking forward to hosting you on a future vacation.Sincerely.Seve OyeConcierge & Social Media Coordinatorinfo.dretu@dreamsresorts.com. We recently got married at Dreams Tulum and the experience far exceeded every expectation. The bartenders and waitstaff were so professional , quick, and super cool!Friendly, welcoming, and overly accommodating . I was disappointed with the effort/lack of effort of the entertainment members, they didn't seem to organize much of anything throughout the day and I saw nothing in the evenings nor any signs or flyers posted for evening entertainment. He helped schedule many of our guests with spa treatments throughout our week down there, he was incredibly easy to talk with and work with. *Staff were friendly, but sometimes the service was hit and miss*Entertainment in my opinion not suited for a supposed 5 star luxury hotel. Following is an extensive review of my all-inclusive vacation at Dreams Tulum. We had 24 people at the reunion - ages from 18 months to 76; everyone had a fabulous time. She made my pinterest board become reality and it was so nice to have someone who knew exactly what they were doing take care of everything! I would absolutely go back! We are very pleased to read your full satisfaction with the beauty of our hotel, the comfort of our accommodations and our delicious gastronomical options, thank for highlighting most of our restaurants. Even though it seemed to be full capacity, along with a couple of weddings also, it never felt crowded as it has it other resorts.I really loved everything about this place. We wish to have the opportunity to welcome you and recover your confidence to our brand. Journey beyond the hustle and bustle of Cancun and arrive at our tropical oasis located just 85 minutes from the airport and 5 minutes from the eco-chic downtown Tulum. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. The Dress: You all know that I had fits about this. The spa sent me to the wrong place for the Sun Salutation ceremony at noon on the 1 day that I was there. It is secluded from other resorts. 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