EVERY day we were told they didn't have change for even a 500peso note. Staying 8 days we started going out to eat etc. Room was spacious and comfortable but not enough lighting - was quite dark if you didn't have all the curtains open. 5,398 reviews. Very fond of the kind attention all the employees gave us. Just an opening, so no privacy. See 5,404 traveller reviews, 6,983 candid photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. Last day, again, Dulce was there and we were told there was no money. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. The staff was great and we had an overall great time. Staff was fantastic, cleanliness of facility, all inclusive amenities, all fantastic. The snorkeling off the beach was very good. You can enjoy a drink at one of the bars, which include a beach bar and a swim-up bar. The property itself was very nice. Das 5* Secrets Aura Cozumel gehört zur renommierten AMResorts Kollektion. Conveniently located restaurants include Alberto's Beach Bar & Restaurant, The Money Bar Beach Club, and SkyReef Cozumel. Best part for me was the snorkeling. Every staff member that we came in contact with during our stay was very nice and helped make for one our best holidays ever. Most staff are very kind, helpful, and accommodating. The views & water are amazing! Rooms were always clean. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. So close to the beach. Secret Aura it’s amazing resort all inclusive ...to stay... located on the beach...You can see from your apartment beautiful sunset ...you step from your balcony to nice clean swimming pool going like sneak around resort ...Very good professional staff working hard to make you happy...They loss during huracan piers and they need rebuilding ....its many people come there for diving /me too and … Very friendly employees. Bring water shoes the beach is rocky. Secrets Aura Cozumel is an adults-only, all-inclusive resort. Overall I had a great time though. We did a morning at the spa, it's on the resort next door, but it only took us 10 minutes to walk there. First room provided has A/C issues that left floor extremely wet and slippery. The beach and pools were clean and the snorkeling was great! The rest was absolutely perfect! As always service at Secrets Resorts is very good. Beach of the preferred section was clean, but there are large rocks and coral in the water so you will want shoes! I thoroughly enjoyed my trip with Secrets and it was better than the last all-inclusive that I stayed at. Fantastic! Taxes and fees that are shown are estimates only. There are a private sand beach, swimming pools with swim-up bars and waterslides, and a wonderful spa. We had to switch rooms because our swim up room was musty. A lot of the restaurants were closed each day limiting options. Cozumel, Quintana Roo C.P. Loved the tamales and chiliquiles. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. Wonderful to have water sports available and included—snorkel equipment, kayaks, etc. In a perfect blend of luxury and excitement, Secrets Aura Cozumel is the ultimate adults-only, all-suite resort located on the island of Cozumel. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Secrets Aura Cozumel, Cozumel: 5,404 Hotel Reviews, 6,983 traveller photos, and great deals for Secrets Aura Cozumel, ranked #32 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. We would recommend this resort. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Sitting just 12 miles off the coast of Mexico’s Yucatan Peninsula, Secrets Aura has it all. Please enter a valid email address. He recruited a bunch of guests to play, and we all played together for the rest of the week. The restaurants are good, only 2 are open at night so they alternate which ones. Secrets Aura Cozumel, Cozumel, Mexico. Very nice property pools were nice and beach was rocky had to walk to get to good beach overall it was well worth it. But the over all experience was good. Established in 2012. Booking.com does not accept responsibility or liability for any reviews or responses. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? What are some restaurants close to Secrets Aura Cozumel? Our protocols begin the moment you start planning a vacation to the time you return home! That room was nice and close to water. Guests also have access to the Sunscape grounds although the options at Secrets are far better. It’s now renovated and has spacious suites that come with a minibar, sitting area, a king-size bed, a furnished terrace, and a flat-screen TV. The entertainment was very good. Before digging into our review of the Secrets Aura Cozumel property, I feel like I should give a little background on us. Went to ocean front. Own or manage this property? You asked. As always is a well located and big enough to stay and relax next to the beach. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Nearby attractions include Palancar Reef (6.0 km), The Mayan Cacao Company (1.1 km), and Chankanaab Reef (4.6 km). My only complaint is the coupons they say you can use at the resort; we tried using them but they told us we couldn't because we either already had discounts applied or it couldn't be used for the wine for reasons I don't know. Indulge in specialty treatments at the Secrets Spa by Pevonia®, located right next door at Sunscape Sabor Cozumel, the most complete spa on the island, or simply spend time with the ones you love. I was at this resort from 1/3/21 through 1/10/21 with my spouse and 2 adult children. Hotel Secrets Aura Cozumel, Cozumel: 5.359 Bewertungen, 6.927 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. Preferred rooms have been beautiful updated—very comfortable with amazing showers. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Mariana and Guadalupe were our massage therapists and they did a great job. We really enjoyed our stay. The way the grounds are laid out means that (almost) everything is close to the beach. Flights Vacation Rentals Tripadvisor Plus Subscription Terms & Conditions, Hotels near Carlo's N Charlie's Beach Club. Hotel Secrets Aura Cozumel, Cozumel: 5.313 Bewertungen, 6.847 authentische Reisefotos und günstige Angebote für Hotel Secrets Aura Cozumel. The room was great we booked preferred king ocean view and had an amazing view of the ocean. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. We can accept that you’re having a few struggles getting the resort back to high standards but we expected that with the reopening. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Secrets definitely wanted to see there quests have a great experience. Dank einer täglich aufgefüllten Minibar, 24h Zimmerservice, … Which languages are spoken by the staff at Secrets Aura Cozumel? Didn’t really want to leave. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Secrets Aura Cozumel, Cozumel: See 5,401 traveller reviews, 6,972 user photos and best deals for Secrets Aura Cozumel, ranked #32 of 57 Cozumel hotels, rated 4 of 5 at Tripadvisor. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Which room amenities are available at Secrets Aura Cozumel? Error: In a perfect blend of luxury and excitement, Secrets Aura is the ultimate adults-only resort located on the island of Cozumel. We wound up eating at Bordeaux a couple of times where the service was beyond compare. The hotel needs upgrades. Yes, free parking is available to guests. We were definitely relaxed when we left. Curtains open a fitness centre, and not of Booking.com of reality safety measures with regard to.! Help us just extend the stay and pay you guys the highest-level third-party certification food to choose from be! Travel density which made us feel at home and like we were all more conscientious last year could. Three sparkling pools, bars and 24h room service was nice to have water sports available included—snorkel. 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