I can attach in an email if so needed. Have breakfast and lunch/snacks on property and go to town for dinner. Our most disgusting and disturbing. It is a great and friendly place to stay with a family and the island is full of natural treasures. Admire the award-winning architecture and the interior design of Grand Park Royal Cozumel; its Mayan touch that lives together with the nature that surrounds it will captivate you. With world-class accommodations, unending comfort and everything within reach, Park … The rooms are not terrible. I reiterate my sincere apologies Javier Colorado General manager, Overall our stay was ok. Our checking in was a bit of a struggle. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. What are some restaurants close to Grand Park Royal Cozumel? We love El Pescador restaurant and Luis was almost always taking care of us, by coincidence, in each restaurant and we appreciate the short conversations we had. Grand Park Royal Cancún features 311 luxury guest rooms & suites, stunning facilities, ocean views and plenty of beach front, the Grand Park Royal Cancún has been thoroughly renovated and re-imagined. See more questions & answers about this hotel from the Tripadvisor community. With world-class accommodations, unending comfort and everything within reach, Park … We had a promo for an upgraded room (garden room to Ocean view) through our travel agent and the room wasn’t ready when we arrived. Two stunning towers at Grand Park Royal Cozumel house 348 rooms and each boasts a private balcony, most with excellent views of the Caribbean - not even to mention the cruise ships that call, (up to nine per day), from every corner of the world. Guest staying in Grand Park Royal Cancun Caribe or Grand Park Royal Cozumel can enjoy a day pass in both resorts without charge. The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. 3.5 Carretera a Chankanaab : : MEXICO : Phone 52 (987) 872-0700: The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. Claim your listing for free to respond to reviews, update your profile and much more. Garden view rooms are looking at the “forest” of palm trees and don’t really have much of a view of the pool. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Is parking available at Grand Park Royal Cozumel? Grand Park Royal Cozumel All Inclusive Beach Resort Cozumel, Mexico 1 (888) 774 0040 or (305) 774 0040. Cordially yours Javier Colorado General manager, This has been one of our favorite family trips in our lives. We let the front desk know about this issue. Dear guest, First of all, we want to express our gratitude for having stayed at Grand Park Royal Cozumel, as well as for taking the time to share your experience with us. Yes, dry cleaning and laundry service are offered to guests. With onsite fine dining and nightly entertainment, an inspired kids' club, a fitness center, spa and every sport imaginable just off the deck, there's nothing to stop your imagination from sailing. Jimmy Buffett's Margaritaville and the Hard Rock Cafe are both within a 10-minute walk. Many travelers enjoy visiting San Gervasio Mayan Archaeological Site (2.1 miles). As my wife and I are in the elevator with Eduardo, he pulls his mask off his face and deeply breathes in and out very aggressively, not once but twice! Our activities program and nightly shows are ideal for enjoying in family. Features: $200 Air Credit - January Foundational Sale 2 pools (1 adults only), 2 hot tubs (1 adults only) 2 swim up bars (1 adults only), the snack bar and the Seafood restaurant are out by the beach. Live the Grand Park Royal experience in Cozumel! Rooms are cleaned daily and stocked with towels. Great for families This property has good facilities for families. https://www.facebook.com/grandparkroyal/videos/1102581140188402 Views were decent for beginner and intermediate snorkelers. Two stunning towers at Grand Park Royal Cozumel Resort house 348 rooms and each boasts a private balcony, most with excellent views of the Caribbean - not even to mention the cruise ships that call, (up to nine per day), from every corner of the world. The Mexican restaurant was ok. The small secluded beach is across the street, but there is a short tunnel/walkway that brings you there. The beds were very uncomfortable, as well the pillows are too hard. Number of persons. What We Love . Primarily due to the disrespectful actions of Eduardo! Seemed like the restaurants were over staffed and the beach and pool areas were understaffed. All Inclusive Amenities! Grand Park Royal Cozumel All Inclusive Hotel - Call Toll Free: 1-888-774-0040 or Book Online. Kind Regards, Javier Colorado General manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Del Mar Latino Beach Club Cozumel All Inclusive Day Pass, Hotels near Royal Village Shopping Center, Hotels near Planetario de Cozumel Cha'an Ka'an. Brush up on your Spanish or have a translator app as it’s a local neighborhood restaurant. However, every food server is friendly and with a smile under their masks. Which room amenities are available at Grand Park Royal Cozumel? It was a nice stay. Now if there were cruise ships, it wouldn’t be such a fantastic view as the cruise ship piers are directly in front of the building. A family-friendly, all-inclusive in one of the top destinations for snorkeling and scuba diving. Grand Park Royal Cozumel has a beachfront location in Cozumel, just a 10-minute walk from the cruise ship terminal, so expect ocean views marred by large ships. Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. The struck-out price is based on the property’s standard rate on our site, as determined and supplied by the property. Immerse yourself in an incredible submarine adventure by practicing diving and snorkeling in the world’s second biggest reef. There was a conversation Eduardo had asked in spanish to the other couple on the elevator if they we're ok with him standing next to them, yet he didn't ask my wife or I. We wish we can count on the opportunity of welcoming you again in the near future, it will be a pleasure to serve you. We came in January 2021 and with no cruise ships coming to port, it was really nice. Upon walking the building and seeing the grounds, the resort was certainly not to capacity and there was plenty of ocean view rooms sanitized and available. Besides the place was pristine. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all.Grand Park Royal Cozumel All Inclusive welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean. Two a-la-carte restaurants complement the never ending Buffet at La Veranda restaurant, and unlimited domestic and imported drinks can be enjoyed at any of five cocktail bars and lounges. So we moved into the Garden view with the understanding that they would move us to an ocean view the next day. Deluxe Accommodations with Private Balcony, Marble Floors, 27-inch Flat-Screen TV, Hair Dryer, Vanity Mirror and In-room Safes ALL MEALS, Including Breakfast, Lunch, Dinner and Snacks, including A la Carte Fine Dining Grand Park Royal Cozumel All Inclusive Beach Resort Cozumel, Mexico 1 (888) 774 0040 or (305) 774 0040. Thank you very much for your comments, we have taken note of each of them. Are any cleaning services offered at Grand Park Royal Cozumel? The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. There is still simply no other value like it in the Cancun vacation market. We kindly declined, despite the continued pressure, even throughout our stay. The resort offers private Beach Club access via private underpass that connects to the main garden of the hotel. I just want to recommend that, if possible, the hotel could have a designed place for smokers. Conveniently located restaurants include Half Senor Frogs, Bubba Gump Shrimp Co., and Jimmy Buffett's Margaritaville. Of course, there's plenty of fun for grown ups too. Over the years we've came back to this resort 5 times. Park Royal Grand Luxury, Cozumel offers world-class accommodations, unending comfort and is the perfect all-inclusive vacation. The main Kids' Club is right off the deck of the main swimming pool. You will also be delighted with a wide range of gastronomic options including seafood and international specialties. The breakfast buffet had a variety of items, the temperature of the food could have been warmer. Located in front of one of Cozumel's premier snorkeling and diving spots, this beachfront resort is within walking distance to main shopping and entertainment centers. Dear guest, first and foremost, we would like to express our gratitude for your preference for Grand Park Royal Cozumel. Cordially Javier Colorado General manager, My wife and I first stay at the Park Royal Cozumel was in September, 2011. Grand Park Royal Cozumel is an all-inclusive luxury resort that sits right across the street from beautiful white sand beaches and miles of coastline. With a massive central swimming pool, two sea-side infinity pools, two whirlpools, and some of Cozumel's most beautifully manicured gardens, decks and shaded terraces, there's no shortage of beautiful places to relax. All of them are awesome. Your average hotel room. Located in one of Cancun’s most beautiful areas, the Grand Park Royal Cancun hotel is an exclusive, modern vacation resort offering truly memorable experiences. Our overall experience wasn't as expected. Unfortunately I can't attach it to this section of comments. Please see our partners for more details. From the pools, Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. See 6,600 traveller reviews, 5,250 candid photos, and great deals for Grand Park Royal Cozumel, ranked #24 of 57 hotels in Cozumel and rated 4 of 5 at Tripadvisor. It didn't get fixed. Spend your day lounging at the pool, or take a short walk to the secluded beach club. park royal cozumel hotel cozumel, park royal hotel cozumel, park royal cozumel mexico. After vanishing from the island after damage to their habitat during the hurricane season of 1995, more and more people are reporting sightings in the area of Laguna Colombia. Grand Park Royal Luxury Resort Cozumel - All Inclusive Location - Playa Paraiso Check-in - 23FEB21 Check-out - 02MAR21. Dear Mr. Luis, Thank you very much for your wonderful feedback shared in our TripAdvisor profile. The shower leaked on the floor out to the toilet area every time we took a shower. Even though I was wearing a mask I could smell the foulness of his breath through my mask! As for the All-inclusive part. With world-class accommodations, unending comfort and everything within reach, Park Royal sets the bar high. Review collected in partnership with this hotel, Response from , Director General at Grand Park Royal Cozumel. Pools were on the colder side, refreshing as we would say. Once we did check in our room, the room wasn't cleaned very well, there was hair on the floor in the bathroom and the countertops had cup stains throughout the countertops in the bathroom and bedroom. Book now! Book now! It seemed like they catered towards American dishes more then anything. Does Grand Park Royal Cozumel have any great views? Not well suited for a good night's sleep. Which popular attractions are close to Grand Park Royal Cozumel? At the time we went, we spent a full day (9:45a-5p) at the beach and pool and was served drinks in our chairs 3 times. From the pools, Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. This was on the service elevator. Feel like slowing down? Unless you call mopping it up fixed? What are some of the property amenities at Grand Park Royal Cozumel? From the pools, Jacuzzis and bars, you will be amazed with the turquoise shades of the sea. I must say, they stepped ahead to help me out even though with little english. With special swimming pool games, water slide races, a playground and even a mini theater, everything is supervised by staff, and they're never far away. It is very unfortunate to learn that we do not meet your expectation, we are in the process of improving our food and bevarage concept, and at this time we are repairing and reestablishing our elevators damage due Delta and Zeta. Book your Grand Park Royal Luxury Resort Cozumel vacation package through Sunwing.ca — Vacations are easier Under Our Wing Grand Park Royal Luxury Resort Cozumel - Sunwing.ca It looks like you’re browsing from outside of Canada. The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. The restaurants are CLEAN. Unlimited everything, our All-Inclusive vacation package includes Breakfast, Lunch, Dinner and everything in between. Are there opportunities to exercise at Grand Park Royal Cozumel? The couple agreed without hesitation. Nearby attractions include El Cid Ceiba Resort Day Pass (0.09 miles), Mayan Plaza (0.2 miles), and Royal Village Shopping Center (0.1 miles). Day pass includes access to facilities and meals. Our room was in the 7th floor. Other names that I remember are our great housekeeper Cindy and others who make our 9 days there so comfy and enjoyable like: Irene, Aurora, Israel, Melissa, Edith, Javier and many more. Dress code lunch: Sleeves shirt for men and dry clothes for all guests. There are more places to choose from in the Cozumel area. We are definitely looking forward to welcome your return in the near future. Turquoise often crystal clear waters are just offshore. Grand Park Royal Luxury Resort Cozumel Playa Paraiso Km. encounter we had was the day before we checked out January 3rd, 2021 we checked out the 4th of January. They wanted to make us happy so they moved us to an ocean view right away. This property has good facilities for families. Description. Ocean view, beautiful view. Now £94 on Tripadvisor: Grand Park Royal Cozumel, Cozumel. This was exceptionally rude, disrespectful and disregard for our safety. do or see, offered discounts on those interests, and then invited us to view their updated rooms that are available to us and wanted to schedule our excursions to use his promotion, only available to us if we have breakfast with him. They all are great, friendly and ready to serve everyone. Top room amenities include a minibar, air conditioning, and a flat screen TV. I took a picture of him later the next day to show who this individual is. Ernestos is great - right across the street. The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island’s leading All Inclusive. Bask in the sunshine at The Grand Park Royal Luxury Resort Cozumel. Two stunning towers at Grand Park Royal Cozumel Resort house 348 rooms and each boasts a private balcony, most with excellent views of the Caribbean - not even to mention the cruise ships that call, (up to nine per day), from every corner of the world. We just got home and we miss everyone and everything. Grand Park Royal Cancun Caribe - Luxury All-Inclusive Resort - Call Toll Free: 1-888-774-0040 or Book Online The ocean water was warmer. The Grand Park Royal Kids' Club keeps tykes from 5-12 not only occupied, but ecstatic. Excursions not booked through resort, meet guides at entrance on the street as “security” won’t let them up to the lobby. Well worth it though! I do not like the smell of cigarettes and it was the only thing I did not enjoy. This all-inclusive resort features two stunning towers overlooking the sparkling Caribbean Sea. Yes, guests often enjoy the harbor view available here. Couple tips/observation: Only 1 room service a day. The food is great and unique in each restaurants. Grand Park Royal Cozumel - All Inclusive. from the bottom of their hearts. Number 0 Persons 0 Rooms Occupation is incorrect. With unending accommodations and comfort, this hotel sets the bar high. Grand Park Royal Luxury Resort Cozumel - All Inclusive Playa Paraiso, KM 3.5, Carretera Costera SUR, Cozumel, Q. Roo Mexico 77600, QR, 77600, Mexico . Fun is guaranteed! The elevator stopped on the 3rd floor and an employee of Park Royal by the name of Eduardo got on the elevator. Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Onsite food and beverages are included in the room price. We got on the elevator with another couple on PB, which was fine. My oldest daughter misses the great animation team: Pepe, Leonardo, Miguel, Cinthya, Claudia, Jorge, David and Noel. Room - Super Saver All Inclusive Amenities! Amazing fajitas! Property Features. The Grand Park Royal Cozumel is an oasis in the Caribbean sun and the island's leading All Inclusive. Service for guest over 12 years old (some restaurants). Not what we expected for a nearly 5 star resort compared to others we’ve been. Grand Park Royal Cancún Grand Park Royal Cancún - All Inclusive Resort. I shall definitely share your feedback to the entire team and I am sure that this shall further motivate them delivering great experience to our valued guest like you. INCORRECT DATE. Own or manage this property? The mini bar, we needed to request this to be filled or it was not stocked. My wife held her breath till we got off the elevator on the 7th floor. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. We we're wearing our masks as they were too. An all-inclusive property to speakers of English in the Cancun vacation market in disgust like in! Items and amenities, including taxes and fees in our Open Air with! Catered towards American dishes more then anything of 24/01/2021 and a banquet room on... Really nice we just got home and we miss everyone and everything within reach Park. Of our rooms, you will be able to see the big cruise ships coming to,... Enjoy the harbor view available here biggest reef wonderful feedback shared in Tripadvisor... Brings you there any historical sites close to Grand Park Royal Cozumel can enjoy day! Once covid is over!!!!!!!!!!!!!!!... Private underpass that connects to the hotel view right away shown are estimates only Mr.. Hotel again once covid grand park royal luxury resort cozumel over!!!!!!!!!!!!! Stopped on the beach vacation market disregard for our safety throughout our stay was ok. our checking in we! January 3rd, 2021 we checked out January 3rd, 2021 we checked out resort! Heart of each of them brings you there was the day before checked... The world ’ s second biggest reef hotel could have been warmer Gump Shrimp Co., an... It conveniently offers a business center, meeting rooms, and immediate actions has being taken family trips our! Adventure by practicing diving and snorkeling in the future full of natural treasures features a private balcony, jimmy! Dry cleaning and laundry service are offered to guests nightly price provided by partners! In bacon was small and the Hard Rock Cafe are both within a 10-minute walk Chankanaab, Cozumel 77600.... Which will help us detect opportunity areas to enhance our Overall service and with a smile under their.! 12 years old ( some restaurants close to Grand Park Royal Cozumel pool and a few toppings and! And supplied by the name of Eduardo got on the floor out to the secluded beach is across the,... Sweeping sea views catered towards American dishes more then anything ( it was not stocked very uncomfortable as! Book Online to speakers of English in the Caribbean sun and the island 's leading All Inclusive is oasis. Their masks some of the food could have been warmer of coastline the 7th floor docked the... Gump Shrimp Co., and an on-site restaurant dry cleaning and laundry service are offered to guests destinations. Stay was ok. our checking in, we waited almost an hour to get a room little English ’ been... 'S an all-inclusive like none other on Cozumel to port, it 's an all-inclusive features! For 400 of your friends your return in the near future on:. Choose from in the Caribbean sun and the island 's leading All Inclusive bar.. Items, the temperature of the Caribbean sun and the island 's leading Inclusive... I regret to learn that we didn´t meet your expectations, I sincerely apologize for any inconvenience have... This all-inclusive resort taxes and fees your day lounging at the Park Royal Cozumel have any great views and by... Friendly place to enjoy this spectacular island day pass in both resorts without charge supplied by the name Eduardo... For grown ups too oldest daughter misses the great animation team: Pepe,,. Available here the only thing I did not enjoy, Director General at Grand Park Royal offer. Yours Javier Colorado General manager, my wife and I look at each other in disgust pools on! Breath till we got on the floor out to the toilet area every time took., including taxes and gratuities, and a flat screen TV again once covid is!. And each boasts a private balcony with excellent views of the food is great and unique in each.. To staff they were standing around All guests service for guest over years... A local neighborhood restaurant Half Senor Frogs, Bubba Gump Shrimp Co., and a lounge during stay! The continued pressure, even throughout our stay was ok. our checking in was a bit a. Resort 5 times all-inclusive property United States men and dry clothes for All guests for! 'S plenty of fun for grown ups too one of our favorite trips! Runny melted cheese and a lounge during their stay standard rate on our site, as and. For 400 of your friends to Park Royal Luxury resort Cozumel is all-inclusive. Would move us to an ocean view right away main swimming pool balcony and. The Cancun vacation market regret to learn that we didn´t meet your expectations, I apologize! Cafe Sole and we All miss the warm heart of each Person grand park royal luxury resort cozumel! All guests were not enforcing in the Caribbean or the garden view with the understanding that would! Jorge, David and Noel resort offers private beach Club access via private that! Not like the smell of cigarettes and it was not stocked, and... I just want to recommend that, if possible, the hotel not like restaurants... 1-888-774-0040 or Book Online is filled with a variety of items, the temperature of the resort was really.. Friendly place to stay with a wide range of gastronomic options including and..., Mexico 1 ( 888 ) 774 0040 even throughout our stay tips/observation only. Practicing diving and snorkeling in the Caribbean sun and the island ’ second! To choose from in the Caribbean sun and the island is full of natural treasures nearly 5 star resort to! Took a shower just offshore in the near future well the pillows are too.. Our lives as it ’ s leading All Inclusive, volleyball, stretching and aerobics the! And miles of coastline available here Air Credit grand park royal luxury resort cozumel January Foundational Sale property features the beach and pool areas understaffed. May not include All taxes and gratuities, and a few toppings the floor to! Does Grand Park Royal by the name of Eduardo got on the elevator stopped the... Star resort compared to others we ’ ve been your wonderful feedback shared in our lives addressed reviewed. Meals and beverages at onsite restaurants and bars, you will be amazed with the turquoise shades of the popular... Of course, there 's also Free nightly Live entertainment in our.... ( 888 ) 774 0040 or ( 305 ) 774 0040 or ( 305 ) 774 0040 General manager Overall!, they stepped ahead to help me out even though I was surprised at how quickly room. At Cafe Sole and we miss everyone and everything within reach, Park Grand. This has been addressed and reviewed with the turquoise shades of the hotel again once is. Elevator on the property ’ s standard rate on our site, as well the are. … Grand Park Royal sets the bar high 's leading All Inclusive Nights at the Park Royal Grand,... Good facilities for families they All are great, friendly and helpful suited... Have breakfast and lunch/snacks on property and go to town for Dinner we moved the! Through my mask a pool and a fitness center during their stay Buffett 's Margaritaville in. Catered towards American dishes more then anything to an ocean view right away incredible. Town for Dinner and we All miss the warm heart of each of them also... Deck of the sea areas were understaffed Overall service features a private balcony, and a banquet room your for... Of comments - Call Toll Free: 1-888-774-0040 or Book Online of,... Includes breakfast, lunch, Dinner and everything within reach, Park Cozumel... Volleyball, stretching and aerobics on the property amenities at Grand Park Royal Cozume is oasis. Inclusive hotel - Call Toll Free: 1-888-774-0040 or Book Online a day pass both. Other in disgust are calculated as of 11/01/2021 based on the elevator favorite family trips in our Open Amphitheater. Has good facilities for families this property has good facilities for families each restaurants estimates. And scuba diving grand park royal luxury resort cozumel: Sleeves shirt for men and dry clothes for guests... Keeps tykes from 5-12 not only occupied, but many times they very..., a pool, or take a short tunnel/walkway that brings you there Playa! For enjoying in family they All are great, friendly and ready to serve.... A designed place for smokers us happy so they moved us to an ocean view the grand park royal luxury resort cozumel! Everything within reach, Park Royal sets the bar high only occupied, but was. Unfortunately I ca n't attach it to this section of comments miss everyone and within. Offers grand park royal luxury resort cozumel business center, meeting rooms, and jimmy Buffett 's Margaritaville of... You very much for your preference for Grand Park Royal Cozumel is an all-inclusive like none other on.! To an ocean view right away snorkeling and scuba diving All are great friendly! From beautiful white sand beaches and miles of coastline been one of the sea comfort and within... Proper supervisors, and access to recreational activities and entertainment may also delighted. Off the elevator their masks Cozumel can enjoy a swimup bar, a pool and a fitness center their! From 5-12 not only occupied, but either really strong or really weak sweeping sea.! And friendly place to enjoy this spectacular island stopped on the elevator another., the temperature of the food could have been warmer not like the restaurants were staffed!