Our unbiased reviews and content are supported in part by affiliate partnerships, and we adhere to strict guidelines to preserve editorial integrity. TSYS has put together a smartly designed package for small businesses, offering numerous point-of-sale integrations as well as a ton of options for accepting payments. A free inside look at company reviews and salaries posted anonymously by employees. We’ve also heard reports of other versions of this contract where the early termination fee can run as high as $750 or even $1,000, depending on your monthly processing volume and how much time is remaining on your current contract term. They are there for one reason and one reason only to take your money. TSYS has so many features, big and little, that are useful to small businesses. The company has two primary areas of business. Data effective 11/23/20. If you’ve had a positive experience with TSYS, please let us know about it in the Comments section below. Now i am still trying to get my money since June 2020. If it were possible to rate them at zero stars I would. Although located in Idaho, I help customers all over the USA. 105 TSYS Merchant Solutions reviews. With over 650,000 merchants onboard and an annual processing volume of more than 1 trillion dollars, it’s second only to Fiserv (formerly First Data) in size. We occasionally send out emails with special offers. This is after sending them ALL of the information that is needed. per month without any activity. Donorbox is a versatile, feature-rich, and easy-to-use donation management system that can help you attract more recurring donors. Beware! 105 TSYS Merchant Solutions reviews. They did nothing and then came back to me telling me the customer’s account was closed. The TSYS website includes a Merchant Support page that has several FAQs and informative articles. View All num of num Close (Esc) TSYS Merchant Solutions. Apply with OnDeck in as little as 10 minutes, and receive a decision as soon as the same day. The interviewed merchants cited low rates and excellent customer service as two of the best features of TSYS. Would think I have paid them enough by now to get sticker and plate!!!! Overall, TSYS is a great option for many business owners in need of credit card payment processing. Check out our Merchant Account Comparison Chart for better choices, or consider a mobile-based processor, such as Square (see our review), for very low volumes. Everything You Need To Know About Small Business Payroll, Beginner's Guide to Starting an Online Store, Advanced Guide to Growing Your Online Store. Because most transactions will be downgraded to mid-qualified or non-qualified for one reason or another, this type of advertising is very misleading, and we’re glad the company has dropped this sales gimmick. In lawsuit now…STAY CLEAR!!!!!!!!!!!!!!!! A free inside look at company reviews and salaries posted anonymously by employees. Companies. On all these sites, the most common complaints included the following issues: You’ll find about a dozen video testimonials on the TSYS YouTube channel, all of which seem genuine and realistic in terms of the comments made (even if much of it is not really useful information). TSYS Merchant Services Review 2021 TSYS has put together a processing system that can do almost anything. Sign up now and qualify for a limited time deal! Maybe they know hundreds of accounts will be leaving soon so they figure what the hell. TSYS says it’s easy to integrate its mobile payment processor with any point-of-sale setup. Overview Overview. TSYS has been the worst CC processing company I’ve ever worked with in 31 years of business. When compared to other large, direct processors of this size, TSYS performs only slightly above average and earns a rating of 3.5 out of 5 stars. TSYS Merchant Solutions has recently removed its old website and incorporated its content into the main TSYS site. When asked how they continued to bill/debit my business back account under a old merchant # that was not even active ? Overall, TSYS rates as a viable payment processor for a large, high-volume business. Our franchise once recommended TSYS but now has decided to recommend a different vendor. I can make a note for machine, I cannot make an imprint plate!!! Get three months free when you sign up with Helcim through our links! they share the information with other fradulkent companies. Try These 8 Small Business Credit Card Payment Processing Companies In 2021, Need A Retail POS System For Your Small Business? Also we don’t lease terminals anymore. I spoke to someone on the phone but they will only refund me a portion of my money. Every time I called someone they would try to walk me through trouble shooting, only to have them say I was doing something wrong. If this feature sounds great to you, be sure to ask about it. Additionally, TSYS gives you lots of flexibility on where and how you can process cards: The sky is really the limit here. Your comment may take some time to appear.Please read the "User Review and Comment Policy" before posting. Then I got a call saying the card reader I had was out of date and they would be sending me the new model…NOTHING HAPPENED! wspeelman@tsys.com. And if you have any service troubles along the way, you can count on TSYS to provide 24/7 support. We’re also not happy with the current version of the TSYS website. ShippingEasy is one of our top picks for shipping software! When customers are looking for an item in your store, it can be a pain if your employees are constantly having to run to your inventory storage to check availability. Despite all this good, TSYS suffers from some of the same problems as other older companies—specifically, numerous fees that undercut what could be a good pricing structure for businesses. A free inside look at company reviews and salaries posted anonymously by employees. , Sign Up For Our Newsletter Content Updates, Free Guides, and Discounts. Since then, it’s become one of the biggest processing companies on the market. Because of the crazy EXTRA fees that this company refuses to wave, my bank account has been wiped out. TSYS is one of the largest credit card processors in the United States. (iii) Merchant acknowledges and agrees that the Damages are not a penalty but rather are a reasonable computation of the financial harm caused by the termination of the Merchant Agreement by Merchant. Not only will TSYS not send sticker for new cc machine, but will not send plate for manual imprinter either. Incidental fees, such as for chargebacks, generate the most merchant complaints because you might go a long time without ever paying them, only to be hit with one out of the blue. The local processing rep has to take it out of their end or pass it along to the merchant. You’ll be audited, and any fees or fines related to the PCI or card issuers will be taken care of. You’ll never be without your data. TSYS wanted to profit off of this on the high rate so they drug their feet getting us switched over from the point system. Privacy Policy | © 2021 Total System Services, Inc. ® | © 2021 Total System Services, Inc. ® This company is a rip off !!! After finally figuring out that I wasn’t an idiot and that the machine was bad, they finally agreed to send me another one. Also processing is slower because they is 2 extra steps involved because of the gateway. If you are not sharp and look at your BANK statement monthly, daily, they will rip you off. they blame their representative who trained the staff of not explaining the right procedure .will diffinetly leave,them and start legal actions . Xero VS QuickBooks Desktop: How Do These Two Accounting Software Giants Compare? I’ll let you guess which one of the two happens! View Jobs . However, mergers of this size take a long time to complete, and as of May 2020, TSYS still has its own website, which lists the company as ‘TSYS – A Global Payments Company.’. 11 Inter­views. TSYS no longer discloses any information about account fees on its website, and Global Payments has never disclosed any of this information, either. It would be so easy for TSYS to convert its pricing model into something more transparent and small-business-friendly like so many other processing companies have done. Content Updates, Free Guides, and Discounts, The Retailer’s Inventory Management Guide: How To Use Your POS To Maximize Success, The Complete Guide To Understanding A POS System’s Offline Mode & Credit Card Processing. I called the customer and found out that was a lie. would also be helpful. Not only can its reps help you solve any outages or answer your questions about the system, but they can also help you integrate your new or existing point-of-sale system into TSYS processing. When I switched to them from another processor, they said my machine would work, but when it didn’t, they gave me one rent free. Because the company offers both tiered and interchange-plus plans, some very small or newly-established businesses without a processing history simply may not qualify for interchange-plus pricing. You’ll also want to return your equipment promptly. Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. The combined organization will operate under the Global Payments brand name, and the TSYS name will eventually disappear. THEY DO NOT CARE ABOUT THEIR CUSTOMERS. That is very encouraging in terms of assessing overall trends at the corporate level. best small business credit card processing companies. DO NOT USE THIS COMPANY!They will process your customer credit cards and you have to fight with them to get your money back.I have been using this company for a few years and every time I have a problem getting paid. A free inside look at company reviews and salaries posted anonymously by employees. Do not use TSYS. When you have a problem, outage, or question, you want answers and solutions fast so you can get back to making money. Jobs; Companies; Salaries; Interviews; Search. I cancelled my account with them. TSYS Merchant Solutions has eleven separate profiles with the BBB that correspond to the company’s network of regional offices throughout the country. How to Effectively Manage Your Company’s Profit and Loss, How to Effectively Manage Your Company's Profit & Loss, A Guide to Finding the Right POS System for Your Business, Online Payment Security: 5 Steps to Ensure Safe Transactions. Our mission is to help consumers make informed purchase decisions. The fees are absolutely the worst. Overall, TSYS makes the grade as a viable payment processor. better stay from from this company this is a fraud company. A free inside look at company reviews and salaries posted anonymously by employees. It is not the vendor or bank advertiser's responsibility to ensure all posts and/or questions are answered. We considered a merchant account with TSYS, but after they jerked us arround during the application process we told them we wouldn’ use them. 1 Photos. 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