The unit was spacious and everything you would expect was right where it should be. The beach staff will spoil you with banana daiquiris or any other tropical drink, and be sure to try the watermelon salad for lunch on the beach. Response from Mark Sterner, General Manager at Sugar Beach, A Viceroy Resort, Review collected in partnership with this hotel. This woman neither apologized not empathized with the situation. The beach is calm and beautiful for water sports. Thank you Sugar Beach! Enjoy the privacy and beauty of 100 acres of pristine rainforest on From the refinement of the resort’s colonial Great Room to the secluded tropical idyll of the Sunset Deck, Sugar Beach has the perfect setting for your meeting or social event. We ❤️you. Sample some of the best aged spirits and an extensive menu of delicious Asian-inspired dishes. it exudes luxury and refinement and a charm of days past when things were slower, people were kinder, things were built to last and effort and focus were put into every detail. Her final sad attempt to make things right was to say, "she'd like to provide lunch at no cost". The Sugar Beach a Viceroy Resort (formerly Jalousie Plantation) offers a choice of superior private villa accommodations, with a white beach frontage and great views across the sea on one of the most attractive Caribbean islands. Although no families had a beach room while we were there, it is possible that a couple with a small child might take a beach room. Mr. and Mrs. Rainey, Good Day Mr and Mrs Rainey, Wow! Caribbean mornings served with a view and breakfast favorites. For every room booked directly on our website, we’ll automatically unlock a room at 50% off to a local healthcare professional who works at a designated local hospital. Even guests in the beach villas will need the vans to get up to the exercise facility at the top of the hill. Airport (UVF) airport, the closest popular airport to the property. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. Rooms & suites at Sugar Beach, a Viceroy Resort hotel. There was no "I'm sorry", no "That's awful, I am so sorry". Ready to start traveling like a VIP? Ease into the water after sunset with our night snorkeling activity. Many travelers enjoy visiting Balenbouche Estate Heritage Site (5.4 miles). Please email me program updates and special offers. Someone needs to explain to this person that many folks, I would think many of the guest to resorts on par with Sugar Beach don't want something for free, they simply want to have their inconvenience acknowledged and a sincere apology offered. Claim your listing for free to respond to reviews, update your profile and much more. Destination * Select a HotelViceroy Santa MonicaViceroy L'Ermitage Beverly HillsViceroy Washington DCHotel Zena Washington DCViceroy ChicagoViceroy SnowmassHotel Zetta San FranciscoHotel Emblem San FranciscoHotel Zelos San FranciscoHotel Zeppelin San FranciscoSugar Beach, A Viceroy ResortViceroy Los CabosViceroy Riviera MayaViceroy Kopaonik Serbia. The next morning, we packed, left for breakfast and afterwards went to the front desk to check-out and confirm the details of our transfer to the airport. Order cocktails and light bites on the shores of Anse des Pitons. See reviews & rates on Tablet. Our guests praise the helpful staff and the property condition in our reviews. You should have called and someone would have come and replaced the battery or moved you to another villa". They will all be happy with your comments Once again, thank you for your wonderful feedback and we look forward to welcoming you back for a second visit. *CountrySelect a CountryUnited StatesCanadaAfganistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBosnia and HerzegowinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCambodiaCameroonCape VerdeCayman IslandsCentral African RepublicChadChileChinaChristmas IslandCocos (Keeling) IslandsColombiaComorosCongoCongo, the Democratic Republic of theCook IslandsCosta RicaCote d'IvoireCroatia (Hrvatska)CubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEast TimorEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrance, MetropolitanFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHeard and Mc Donald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIran (Islamic Republic of)IraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyan Arab JamahiriyaLiechtensteinLithuaniaLuxembourgMacauMacedonia, The Former Yugoslav Republic ofMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia, Federated States ofMoldova, Republic ofMonacoMongoliaMontserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarReunionRomaniaRussian FederationRwandaSaint Kitts and NevisSaint LUCIASaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSeychellesSierra LeoneSingaporeSlovakia (Slovak Republic)SloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and the South Sandwich IslandsSpainSri LankaSt. And, yes, you’ll also find killer art throughout the main house and in the rooms. Unfortunately, that all changed when we went to check out our last morning and all because of one person, the resort manager. Guestroom Reservations. Fantastic stay. I almost cried when we left them We have already booked for next year! Understand, I had not asked for anything whatsoever nor was I. Secondly, I certainly did not ask to speak to anyone above her nor would I. I simply responded to her question and I suppose she, not being coached properly on how to respond, did the only thing she knew to do, "call the boss". US and Canada: +1 800 235 4300 International: +925 298 6438 I was concerned on this point because I had read some reviews speaking to disappointment in this area from recent guest. We can't know when batteries will go out. Rooms Make yourself at home in one of the 96 guestrooms featuring minibars and flat-screen televisions. and the linens were of good quality. Book a luxurious stay in St. Lucia at Sugar Beach, a Viceroy Resort in 2021 and enjoy up to 30% off and daily breakfast. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She truly tainted the overall experience and it so easily could have been put to rest with a simple and sincere three word statement........."I so sorry". [ Read more ] Our expectations were exceeded in every way and we had the most special week of our lives. I cannot over-emphasize the beauty of this resort and the amount of landscaping and gardening work necessary to keep it that way. Property Location With a stay at Sugar Beach, A Viceroy Resort in Soufriere, you'll be on the beach, a 3-minute walk from Jalousie Beach and 11 minutes by foot from Petit Piton. WiFi and parking are free, and this resort also features 2 beach bars. Hotels near Sugar Beach, A Viceroy Resort, Soufriere on Tripadvisor: Find 30,131 traveler reviews, 15,475 candid photos, and prices for 99 hotels near Sugar Beach, A Viceroy Resort in Soufriere, St. Lucia. Find Sugar Beach, A Viceroy Resort, St. Lucia ratings, photos, prices, expert advice, traveler reviews and tips, and more information from Condé Nast Traveler. The dive shop team did a great job. First, the resort is lovely. As far as location and views go, Sugar Beach has the best of both worlds: It is situated right between St. Lucia's famous, dramatic volcanic peaks called the Pitons, and … Obviously, I couldn't reach the extinguisher to remove the battery and as we were in a one bedroom unit, there was simply nothing to do but try to sleep through it. This is the version of our website addressed to speakers of English in the United States. This strip of coast definitely lives up to its name. Take the opportunity to reconnect and reflect as you explore every breathtaking angle of this island paradise — be it hiking in the Pitons, indulging in a treatment at the Rainforest Spa, or sipping a rum cocktail at the beachside bar. Nearby attractions include Pitons (0.7 miles), Zaka Art Cafe (1.7 miles), and Tet Paul Nature Trail (1.7 miles). Discover Sugar Beach, A Viceroy Resort an American Express Fine Hotels + Resorts Property. Val Des Pitons La Baie de Silence, Soufrière, Soufrière Saint Lucia, – 2019 Condé Nast Traveler Readers’ Choice Awards. To us, having kids next door or nearby would significantly reduce the enjoyment of our vacation and, I suspect, honeymooning couples would feel the same way. We did. Does Sugar Beach, A Viceroy Resort offer any business services? We felt so at home and cared for while at Sugar Beach. Which room amenities are available at Sugar Beach, A Viceroy Resort? When you’re ready for a social scene, enjoy easy access to the resort’s Great House, swimming pool, and white sand of Anse des Pitons. Join us for a light menu of Japanese-inspired bites at Cane Bar. Misland is the investment fund of the Green family of Bermuda. It’s all at the site of an 18th-century sugar plantation and in the embrace of the UNESCO World Heritage-listed Pitons. Unlike St Lucia’s native grey-sand beaches, Sugar Beach is made of sand imported from nearby Guyana, which is sparkling white. Are any cleaning services offered at Sugar Beach, A Viceroy Resort? What are some restaurants close to Sugar Beach, A Viceroy Resort? The resort itself has some issues for guests who have physical challenges or bad knees. The paint looked like it had just dried, the floors shined. Which popular attractions are close to Sugar Beach, A Viceroy Resort? We felt the warmth starting with our wonderful butlers to the staff that served us on the beach. Unfortunately, we were unsuccessful. Phone: +1 758 456 8000. This resort has location, location, location! Voted One of the Top 50 Resorts in the Caribbean – 2019 Condé Nast Traveler Readers’ Choice Awards. Own or manage this property? Follow along for travel inspiration from St. Lucia that reflects Viceroy’s quintessential sense of style. Located in beautiful grounds overlooking Pitons Bay, Sugar Beach, A Viceroy Resort offers luxurious accommodation with views of the surrounding valley. Set on Sugar Beach, it features a spa, outdoor pool and 3 restaurants. “If you are looking for an upscale resort that caters to adults and kids, this is it! Taxes and fees that are shown are estimates only. All was thoughtfully prepared and tasted great. Sugar Beach, A Viceroy Resort It’s clear from your first walk on the soft white sand: Our luxury St. Lucia resort is here to renew you. Popular attractions Jalousie Beach and Petit Piton are located nearby. Stay at this 5-star luxury resort in Soufriere. Does Sugar Beach, A Viceroy Resort have any great views? Yes, free parking is available to guests. Besides the amazing service and food, the resort takes extra special care of the kids in terms of programs offered.” Tim G. / TripAdvisor. Sugar Beach, A Viceroy Resort is set amidst more than 100 acres of tropical rainforest on the island's scenic Caribbean coast. Flat-Screen televisions a woman came into the reception area questions & answers this. Delivered to your inbox ReceptionRehearsal DinnerPost Wedding BrunchOther right was to say, `` would... Routine to work from hotel and enjoy amazing perks and local experiences grey-sand beaches, Sugar,... Amenities at Sugar Beach battery or moved you to another villa '' ( 55-min drive ) away from TripAdvisor... Resort hotel least was the `` manager '' and said that she understood I had... Caribbean Sea we liked the least was the fact that families with children started arriving as our week.... 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